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Safer and More Efficient Caregiving at Mississippi VA With Cybernet

Mississippi State Veterans Affairs, a state government organization, is integral to supporting veterans in Mississippi through comprehensive healthcare services. Managing four nursing homes, with a fifth soon to open in Biloxi, the organization focuses on providing exemplary care while navigating the unique challenges of state-run veteran services.

Challenge Icon Challenge

Mississippi VA faced several technology inefficiencies in their caregiving environment, primarily due to previous setups involving laptops and Chromebooks. These issues included:

  • Usability Struggles: Nurses faced significant difficulties using Chromebooks, getting in the way of delivering seamless patient care.
  • Safety Hazards: Accidental incidents frequently occurred where cords were ripped out, leading to safety risks and operational interruptions.
  • Inadequate Technology: Attempts with prior providers did not meet the need for medical-grade, user-friendly technology that could handle the demands of their healthcare setting, with a preference expressed for Windows systems.

To resolve these challenges, Mississippi VA looked for a solution that was efficient, reliable, affordable, and preferred by their nursing staff.

Solution Icon Solution

Mississippi VA found their ideal solution by partnering up with Cybernet, whose range of medical-grade equipment aligned perfectly with their operational goals. They deployed CyberMed G22B medical cart computers with an efficient hot-swapping battery system, paired with waterproof, antimicrobial keyboards and mice. 

Key benefits of the switch to Cybernet's medical-grade panel PCs with multi-charge stations included:

  • Seamless Integration: Easy to set up, requiring minimal adjustment while offering the robust functionality needed for nursing home settings.
  • User-Friendly Design: The nurses preferred the touchscreen and the durable, water-resistant materials ideal for keeping a clean and sterile environment.
  • Cost-Effective: Cybernet's pricing was highly competitive compared to other vendors, providing economic benefits without sacrificing quality.

During the transition, Cybernet provided strong support, swiftly handling minor issues, ensuring Mississippi State Veterans Affairs experienced minimal disruption.

Results Icon Results

Adopting Cybernet battery-powered panel PCs had a significant impact on Mississippi VA's operations:

  • Enhanced Safety and Efficiency: The elimination of cumbersome cords reduced fall hazards, creating a cleaner, safer workplace that helped staff maintain focus on caregiving.
  • Improved Staff Satisfaction: Feedback from nursing staff highlighted the ease of use and the practical benefits of Cybernet's technology in their daily routines.

As they prepare to open their fifth home in Biloxi, the organization plans to extend their use of Cybernet’s computers which have proven to be highly beneficial in providing high-quality care to those who served the nation.

Cybernet's medical-grade panel PCs have greatly improved our operations at Mississippi VA. The user-friendly design and elimination of cords have increased safety and efficiency in our nursing homes. As we expand to our fifth nursing home, we trust Cybernet to continue delivering the reliable solutions we need.

- Nolan Burchfield, Network Specialist
MISSISSIPPI VETERAN AFFAIRS