Knowledge Base
How to install TPM2.0 module into C22 or H24x
Published: August 22, 2018
Updated: March 3, 2021
Updated: March 3, 2021
| Installing the TPM module in the Cybermed C22, iOne C22, or iOne H24x is a fairly simple process and only requires a minimum preparation and tools. To prepare for this project, you will want a large flat work space, which is clean of all debris. We recommend putting down a layer of bubble wrap to further protect the touch glass which will go face down on the work bench. Tools needed for the project are very simple. You will want a medium sized Phillips screwdriver, a paperclip and a very small flathead screwdriver or pocket knife. First remove the base (if it came with a base). If no base stand, there may be a mounting bracket, which would need to be removed. This is done by removing the 4 large VESA mounting screws. located at the 4 circles.  Both the C22 and H24x has two types of rubber screw covers. There are angled larger covers on the sides and top and some smaller flat covers at the bottom. To remove the angled covers, use a paperclip and pull them out using the hole in the middle. The smaller flat covers can be pulled out using a small flathead screwdriver or pocket knife.  Now we will remove the large rear plastic housing. Remove the screws from around the edge of the housing using your Phillips screwdriver.  Once these screws are removed, we just need to lift the cover off the unit. The only time you would have an issue here is if you have any other options installed, such as a SmartCard reader or an optical drive. In the event either of these options are in place, there will be cables that connect the option to the unit, so take care with those cables and disconnect where needed. For an optical drive, use a paperclip to eject the door. Lift up the little grey rubber button cover and press the eject button using the small hole. Then lift the left side of the rear housing and angle it, so it can slide over the optical drive door.  Finally, we will remove the internal metal cage. You can do this by removing all of the screws that aim downward around the edge of the metal cage, marked with circles. To remove the metal cage, lift the top edge of it and slide it downward off the I/O ports.  You will see two different colored circles on the last image, this is due to the screws being different types. You will need to make sure the correct screws go back when you are finished. You can see in the image below, that there are three different kinds of screws used. The larger topped screw marked with a "1" below are for the rear plastic cover. The middle smaller head screw is for the top and sides of the metal cage. The last screw is counter-sunk and is used for the lower edge of the metal cage.  Once the metal cage has been removed, the TPM module is located in the highlighted area below. Simply remove the old TPM1.2 module, if present, and replace it with the new TPM2.0 module. |
